I upgraded to Premium but still see ads in the mobile app. What should I do?

Thank you for subscribing to COOKmate Premium!

Here are some quick steps to resolve this:

1. Verify Your Account:
   • Visit https://www.cookmate.online/accountinfo/ and check your account information. It should confirm your Premium subscription status.
2. Link and Sync Your App:
   
   • Open the COOKmate mobile app and go to Settings.
   • Look for the "COOKmate Online" section and link your mobile app to your online account.
   • Perform a synchronization. This ensures your app reflects your Premium upgrade.

3. Double-Check Login:

   • Make sure you are logged in to the correct COOKmate account on your mobile app, the one you upgraded to Premium.
4. Refresh and Restart:
   
   • Run a synchronization by tapping the refresh button on the recipe list page.
   • If the issue persists, simply close and reopen the COOKmate app.

Still Seeing Ads?

If you have tried these steps and still see ads, reach out to our support team for further assistance.

Additional Resources:

• For a detailed guide on syncing your app: https://cookmate.blog/synchronize-my-cookbook-application-and-my-cookbook-online/
• How to find your username : https://cookmate.blog/cookmate-app-find-your-username/